Our International Return Policy outlines how customers outside Australia can request returns or exchanges for eligible items. Final details will be updated once international shipping is fully activated.

Eligibility

• Only unused, unworn items with original tags and packaging will be accepted.
• Certain items (such as undergarments or final-sale products) may not be eligible.

Return Window

• International customers will typically have 14–30 days from delivery to request a return.
(Exact timeframe will be finalised soon.)

Return Shipping

• International return shipping costs are the responsibility of the customer.
• Shipping fees are non-refundable.

Process

• Customers will be able to submit a return request through the My Order or Contact page.
• Once approved, instructions for return shipping will be provided.

Refunds & Exchanges

• Refunds will be issued to the original payment method once items are received and inspected.
• Exchange options may vary by country and product availability.

Important Note

This policy is a temporary placeholder and will be updated once international logistics and partners are confirmed.